Terms of Use

Last updated: September 25, 2026

By downloading or using Pinless, on the web or as the Windows app, you agree to the terms on this page. If you do not agree with these terms, please do not install or use the app.

License

Pinless is licensed to you for personal or professional use. The Windows app is a single-user license, meaning you may install and use it on your own devices. The web version is free to use within the limits shown on the page.

You may not distribute, resell, or modify the application binary without prior written permission from Brazen Creative.

Your Files

Your photos and videos belong to you. They are processed only on your own device and are never transmitted to us or to anyone else. You are responsible for having the right to edit the files you clean, and for how you use them afterwards. Please use Pinless to protect your own privacy and not to violate the rights of others or the law.

What Pinless Does and Does Not Do

• Pinless removes hidden data such as location, device details, dates, names and embedded thumbnails.
• It does not remove what is visible in a picture or video: faces, backgrounds, street signs and anything else you can see are left exactly as they are. Removing metadata does not make you anonymous.
• Every cleaned file is re-checked before it is saved, but this is a safety check and not a guarantee. Unusual or unknown kinds of hidden data may not be recognised. Please review important files before you share them.
• "Location only" mode leaves all other metadata in place. Converting HEIC photos to JPEG re-encodes the image and is not lossless.

Originals and Backups

By default the Windows app saves clean copies and leaves your originals alone. If you choose to overwrite originals, they are permanently replaced after you confirm, and this cannot be undone. Please keep backups of anything you cannot afford to lose.

No Warranty

Pinless is provided on an "as-is" basis. While we do our best to ensure stability and reliability, we cannot guarantee that the app will always work without errors.

To the extent permitted by law, we are not responsible for data loss, file corruption, hidden data that was not removed, or any damages resulting from the use of the application.

Support

If you need help, have questions, or want to request features, you can reach us at connect@brazencreative.com. Support is provided on a reasonable-efforts basis; we don't guarantee availability or response time.

Refunds

All purchases are processed through the Microsoft Store and follow their refund policy. We do not process refunds directly. You may request a refund through your Microsoft account purchase history if eligible.

Updates

We may release updates over time. Using new features will still be subject to these Terms of Use.

Changes to These Terms

These terms may be revised occasionally. Continued use of the app indicates acceptance of the updated terms.